Join our community
What you will learn:
- How to successfully embed data and personalization in your business;
- How other organizations build their customer relationships in a sustainable way;
- How customer experience and business impact go hand in hand;
- Moreover, you will be the first to be aware of all the latest developments in the field of data, personalization and customer experience.
What you can expect:
- Connect with leaders from different B2C verticals;
- Learn from each other in small-scale sessions about data and personalization;
- Podcasts with various thought leaders and experts about the developments and future of the market;
- Be guest at our invite only events around themes such as: Conversational Commerce and The Future of Physical Retail
Erwin van Oosten has extensive experience in developing personalization strategies and solutions based on consumer data. Erwin is an expert in the field of customer journey development and strives to bring the personalized experience and service you had in a store back into the different online and offline channels within the modern landscape. He believes that: if you always put your customer first, you remain transparent and take responsibility for what your customer data is used for, you create consumer trust. In this way you build stable long-term relationships and realize growth of your business.
Erwin van Oosten
Founder community consumer data and personalization